
Location: New York, NY
Merchantry is looking for a dynamic and knowledgeable Pre-Sales Engineer with eCommerce experience to join our growing New York team. This is a fantastic opportunity to join a rapidly growing Internet company that is setting the pace in the eCommerce industry. We have offices in New York, London and Russia. We are looking for highly motivated candidates who are ambitious, self-assured, possess strong can-do attitude, and want to be part of a world-class team.
Responsibilities:
We are seeking a Technical Trainer to plan, develop, and coordinate our in-house training programs for Merchantry employees, our partners, and our growing customer base. The Technical Trainer will work closely with our Product Management team to ensure correct and up-to-date product training implementation. The ideal candidate is a team-player and has the ability to thrive in a fast-paced environment.
Responsibilities for the position include but are not limited to:
- Working with the sales team during client visits, communicate technical product concepts in a clear and articulate fashion to both technical and non-technical audiences
- Give in-person and web-based presentations and answer technical questions from potential clients
- Gather technical requirements from clients, preparing proposals and integration plans
- Manage integration projects, acting as the interface between our professional services team and the client
- Share technical expertise through knowledge of eCommerce processes and technologies
Qualifications:
- Excellent customer facing capabilities from both a technical and sales perspective
- 5+ years of field or technical sales experience in Software as a Service (SaaS)
- Demonstrable experience of working with Tier 1 eCommerce websites
- Demonstrated experience working with data manipulation and integration
- A strong passion and interest in eCommerce, with solid knowledge of best practice and online trends
- Solid project and resource management skills
- Passion for creative problem solving, coupled with strong strategic and analytical skills
- BS degree in Engineering or Computer Science required
- Prior experience with Merchantry applications a strong plus
- The candidate will be asked to demonstrate proficiency in at least one of the following areas:
- Web development technologies (ideally from a hands on background) such as Javascript, PHP, XHTML and CSS
- eCommerce platforms and data feeds
- Enterprise integration strategies and best practice
Interested parties should email resume to: jobs@merchantry.com